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CUSTOMER PRIVACY POLICY

 

This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing customers of OctaTronics Instruments Limited.
OctaTronics Instruments Limited is committed to abiding by this Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of its business. Please read this policy carefully as it explains the kinds of personal information we collect about you and how it is handled.
For the purpose of the Data Protection Act 1996, the data controller is OctaTronics Instruments Limited of No.1113 Hongyu Building, 2nd Gushu Road, Xixiang Baoan District, Shenzhen, China.
By your continued use of our services (including our websites), you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.

 

COLLECTION AND USE OF PERSONAL INFORMATION

 

We will generally let you know at the time of collection how we intend to use your personal information. Usually, we collect personal information about you which we require to respond to your inquiries for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defense of legal claims. From time to time, we may contact you for research purposes, or to tell you about our special offers and other services in accordance with your contact preferences. Where appropriate, we will obtain your consent to do so. Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other nonsensitive personal information. If you use our websites, we may also collect information about you or your computer when you browse to allow you to use the services available.

 

COOKIES POLICY

 

Your use of our website indicates your consent to the cookies described in this policy.

 

WHAT ARE COOKIES?

 

A web cookie, a commonly used data collection technology, is simply a piece of text which can be placed on the browser of your personal computer or mobile device and subsequently read as you visit a website. A cookie may be a session cookie, that is, a cookie that remains on your browser while you are logged on to a particular website and then disappears when you close your browser, or it may be a persistent cookie, a cookie that remains on your browser over a period of time. Information from a cookie may be collected and used in aggregate form. Or data may be collected into an individual profile or record. That individual record may either be unique but anonymous, or the profile can be linked with information that identifies you as an individual.
You can learn more about cookies, generally, at www.allaboutcookies.org

 

HOW DO WE USE COOKIES?

 

We may use cookies for a number of purposes:

  • We allow third parties to set analytics, or performance, cookies to collect and report aggregate information. These cookies provide reporting to us on an aggregate basis and so, do not identify you at all. We use the aggregate reports to understand how our websites are used and improve their usefulness to our audiences.
  • A number of cookies also support how our websites function, identifying your PC or end device on a unique but anonymous basis. These cookies may, for example, remember your language preferences or recognize an individual’s activity within a single session.
  • If you register for a site, we use a cookie to associate your presence with a specific user name and password or account. We may use a persistent cookie to recognize you automatically each time you return, but only if you ask us to do so. We may also use cookies to prepopulate your login or forms you fill out on the site with information you have already provided. Finally, we may use certain demographic information to enable third party ad servers (see below) to show you ads based on information about you in your business capacity, for example, your title within a company or the size of that company.
  • Some of sites may also allow third party ad servers to serve their own cookies to display advertising on our websites. We do not determine, control or have access to their cookies. In addition, some of the ads they serve may generate their own cookies. We will list all cookies shortly so that you can review their privacy policies for more detail about their practices.

 

HOW YOU CAN CONTROL COOKIES

 

The cookies we used are an accepted part of e-commerce and important to your use of our websites. Performance cookies allow us to understand our audiences as a whole and improve how our sites meet your needs and expectations. Many the functional cookies are basic to how our sites and services work. The cookies we use for registration allow us to conduct our business online. Our sites and services, or parts of them, may not work properly without these cookies.
Your use of our websites indicates your consent to the cookies we have described in this Policy.
But if you should wish to revoke that consent, or any part of it, at any time you may control cookies and third party ad targeting in the following ways.

 

BROWSER CONTROLS

 

Most modern browsers offer you ways to control or block cookies. These browser controls will usually be found in the “options’ or “preferences” menu. For more help, you may take a look at the “Help” settings or review these websites for more details -http://www.aboutcookies.org/Default.aspx?page=1

 

THIS PRIVACY POLICY

 

If our use of cookies changes, we will post the changes to this policy. Please check frequently as online data collection practices and our use of them continue to evolve. To contact us about this policy, you may email [email protected] When emailing please indicate which of our sites you question relates to.

 

THIRD PARTY

 

We will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of goods and services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties we contractually bound only to use personal information to perform the services that we hire them to provide. Where you have agreed that we may do so, we may lease or rent your personal information to selected third parties for their postal or telephone marketing use.

 

TRANSFER OF DATA

 

Third party data processors, advertisers, exhibitors and other such business relationships outside of the EEA, are required to take adequate technical and organizational safeguards to protect personal information. We also take measures to ensure that personal information transferred by us outside of the EEA is adequately protected.

 

EMAIL CAPTURE

 

OctaTronics Instruments Limited may from time to time send updates about our products and other relevant electronic products and discounts. Your email will not be given to 3rd parties. By providing your email address you consent to being contacted by email for direct marketing purposes by OctaTronics Instruments Limited.

 

MOBILE PHONE CAPTURE

 

OctaTronics Instruments Limited may from time to time contact you about our products and other relevant electronic products and discounts. By providing your mobile number you consent to being contacted for direct marketing purposes via voice calls or SMS by OctaTronics Instruments Limited.

 

MAKING AUTOMATED DECISIONS

 

We do not ordinarily use personal information for the purposes of automated decision making. However, may do so in order to fulfill compelling obligations imposed by law, in which case we will inform of any such processing and provide you with an opportunity to object.

 

ACCESS TO PERSONAL INFORMATION

 

You may renew and update personal information that we hold about you by contacting us as detailed below.

 

CONTACTING US

 

If you have any questions about this privacy policy, you can email at [email protected] Please note that calls to this number may be recorded and monitored to maintain customer service standards and to assist staff training.

 

CHANGES TO PRIVACY POLICY

 

We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our websites following the posting of changes to these terms means that you consent to those changes.

This version of the privacy policy is effective as of 31th December 2017.